The vehicle will be given on a full/full fuel policy. The fuel must be returned at the same level as given otherwise a refueling service charge of €20.00 will be charged.
It is the responsibility of the hirer to make sure that the correct fuel is deposited into the vehicle, if not the hirer shall pay for any costs incurred.
In case of the vehicle being returned in such a condition, that we have to pay for a special clean by a company other than La Zenia Car Rental, €60.00 will be charged to the hirer.
In case of smoking or vaping in the vehicle so that we have to pay for a special clean by a company other than La Zenia Car Rental the Smoking fee is €60.00.
When bringing pets or animals in the car our only requirement is that you keep them in a transport box so that they don't leave a trace (e.g. smell or hairs) in the car. In case we have to pay for a special clean by a company other than La Zenia Car Rental the Pet fee is €60.00.
Removing the La Zenia Car Rental branded stickers from the vehicle and/or branded key label will result in a fee (separately for the sticker and label) of €20.00.
The hirer has the benefit of a full insurance policy without excess underwritten by La Zenia Car Rental, however following are not included in the insurance:
Any fines or legal costs arising from traffic violation or any other breach of laws, rules or local regulation must be paid by the renter, including administrative fee of 20€ in case of a road fine.
The hirer shall take full responsibility of the total value of the vehicle in respect of the payment and any costs incurred, if it is found that the driver is involved in any kind of infraction or accident and is above the legal limits.